Support

Customer service and support is the building block of any reliable communications system, supporting services, workstations, branch offices and company headquarters. Y-tech’s Network Operations Center (NOC) is equipped with state-of-the-art monitoring and control systems where system failures and malfunctions are detected prior to and as they occur.

Y-tech customer support teams are made up of skilled professionals trained to respond quickly to each and every service call. Our support staff knows the importance of fast, responsive and personal service, with a quick and efficient response time. The NOC operates 24/7 to provide our customers with peace of mind, security and stability, knowing that their systems are reliable and safe.

Support center

Y-tech is home to a dedicated Advanced Technology Center that provides round-the-clock support to our customers. The Center enables our technical teams to detect and proactively handle failures and malfunctions before they occur, and long before the customer is aware of a problem. The Center also provides real-time response to queries, however small.

Contact our support center